Returns & Exchanges
At Runway Hit Jewelry, we want you to be completely satisfied with your purchase. If your new piece doesn't perfectly complement your style, you may return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the jewelry items you wish to return.
Prepare the Package
Securely place the items in their original Runway Hit packaging, including all certificates of authenticity and protective pouches.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing